Shipping policy

We really want to make shopping with us a great experience, and hope the following info is useful.

Shipping
We are based in Copenhagen and ship worldwide from here. Orders are typically shipped within 24-72 hours after being placed.

Shipping within Denmark will usually take 1-3 business days. International orders usually take 3-7 business days. Please expect longer delivery on holidays and peak periods.

At check-out, we add the lowest shipping charge specific to your country. In Denmark, we use GLS. For international shipments we use GLS and DHL Express. All orders will be sent to the nearest parcel shop of your shipping address. 

Please note that if you are shopping from a non-EU country, local import charges may occur depending on your region or country. 

We do not take responsibility for lost or damaged packages, or if your shipment is delayed. If the package or its content is damaged upon arrival, please report this to Teira 1996 within a reasonable period and no later than 72 hours after delivery. 

Orders that are not picked up and sent back to us will be deducted the return shipping from the final refund.

Local pick-up
Unfortunately, due to a very high activity, we can no longer offer local pick-up in our Copenhagen store.